If you need to respond to a text or voice mail regarding your case, you may call 1-87. If a response is not received by text, the analyst will begin to contact you with the phone numbers we have on file. The alert is of no charge to you and you will have the ability to respond via text regarding transactions on your debit card.
#Indigo card services free
The first attempt will be made via a FREE Debit Card Fraud Alert Text (if you have not opted out of this service). How soon do you contact me after a suspicious transaction?Ĭontact attempts for a fraud case will begin within 5 minutes of the case creation if the case is opened during the call window of 8:00 AM to 9:00 PM. How does Indigo Bank determine if a transaction is fraudulent?Įach transaction is assigned a risk score that is determined by a number of factors, such as spending patterns and the common geographic locations of your transactions. It does not guarantee that all fraudulent transactions will be prevented. Important note: Debit Card Fraud Alert notifies you that your card has suspicious activity. This service monitors your check card transaction to establish baseline activity that helps protect you if your card is ever lost or stolen. Please make sure your contact information is always updated in our system. When a questionable transaction appears, we will attempt to contact you and verify whether or not you authorized the purchase.
This service monitors each transaction for potentially fraudulent activity. You can also suspend your card within your Mobile App until you can speak with a staff member to do this for you.ĭebit Card Fraud Alert is a FREE service provided to all ATM/Debit cardholders. What if this occurs when the bank is not open?Ĭontact us at 87 and follow the instructions provided. You may speak with one of our Call Center Agents to cancel your card. If your debit card is lost or stolen, contact us immediately at 87. What do I do if my Indigo Bank debit card is lost or stolen? You may also visit any Indigo Bank branch to do this. You must have your card available when calling to change your PIN information. To set or change your Debit Card PIN number, call and follow the instructions via the integrated voice response unit. You must have you card information available when calling to activate your card. To activate your Indigo Bank debit card, just complete a pinned transaction at an ATM or merchant or by calling. If you don’t have a Debit Card come into any branch to have one issued instantly. You can check your balance, withdraw cash and transfer funds between accounts when and where you want at any of the 24-hour Indigo Bank ATMs. Transactions at all Indigo Bank ATMs are FREE.
#Indigo card services registration
You should send your payments to the following address:Īfter submitting the required details, the payments can be easily made at Though, online registration is mandatory to make a payment on the IndigoCard Login portal.Use your Indigo Bank Debit Card at any ATM for instant access to your money. You can send a check or money order for payments by mail. A customer service representative can help you make the payment online from Monday through Friday from 6:00 a.m. You can make payments over the phone by calling Indigo Customer Service at 86. However, you can easily use the online portal from your web browser. Unfortunately, there is currently no mobile app. Thus, we highly advise making the payment before 5 p.m. If you fail to do so, your payment might take a day or two to reflect in your account. Make sure that you make your payment before 5 p.m. You can also access your monthly bills from the Billing Payment tab, sign up for electronic statements, and make payments by direct deposit or wire transfer. To access your account, log into your account online, and click on the option that says My Account. The process to pay your bill using this portal is explained here. Please note that the Indigo Platinum card requires at least a minimum monthly payment of $ 25 or 1% of your balance, whichever is greater. There are numerous options that you can use to make payments by using your IndigoCard. You can use the official IndigoCard Login portal after registering yourself on Users must register and log into their accounts to avail themselves of all the portal’s services and benefits. Card details are verified for protection speculation by three central services. IndigoCard Pay is a reliable credit card service so that users don’t need to worry about their balance or creditworthiness.
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